Uecoms, a pioneer in IT Service and Infrastructure Management and Support
Services, offers multiple benefits to its clients through customizable
global delivery models. Our models are able to enhance operational
efficiencies while providing significant cost benefits. In addition,
cycle times to kick off projects are shorter, customer satisfaction
levels see considerable improvement and our clients are assured of
process frameworks aligned with multi-vendor environments. Our more than two decades of experience in working with global customers has led to
several innovations that create a competitive advantage for our
clients.
- Strong heritage and focus on IT Infrastructure and Operation Management
A stable, experienced and industry recognized management team has led
the company from inception phase to its
current global IT services company. Uecoms has
retained its core services competency around which all company
activities are associated. - Large company capability with agility of a small company
Clients include fortune 100 & global 1000 companies and some of the
largest global infrastructure setups managed remotely, which gives us a
large company capability along with the agility and flexibility of a
small company. Dynamic interaction and communications between teams
reduces cycle times. All teams are highly flexible and responsive to
changing customer needs. - Partnership approach and alignment to client's business needs
Traditionally focused on outcome-based SLAs, Uecoms has been
delivering them for the last 10 years. An outcome based
mindset coupled with a partnership philosophy helps align the
organization with the business goals of our clients and hence makes
client engagements a mutually beneficial win-win relationship. - Innovation delivered through strong technology management
Innovations are focused around integration of future needs and
capability building, aimed at improving global competitiveness. Centers
of excellence for infrastructure services across multiple technologies. Sophisticated virtual lab to aid talent transformation and fuel
innovation. - Service delivery excellence
Our passion for service delivery excellence and customer delight is built on five pillars
of strength:
- COBIT IT Model for Governance
- Imbibing Six-sigma in our operations by leveraging tools like FMEA and DMAIC
methodology to improve processes
- Strong use of ITIL and creating our delivery model around its recommended framework
- Unwavering focus on productivity improvements through IP in automation that is unique
to Uecoms
- Ensuring compliance to industry standards like ISO 20000, ISO 27000-1
For further information, please call 636.344.0BIZ or
636.344.0249 | e-mail info@uecoms.com Copyright © 2009 Uecoms
Corporation. All rights reserved. |
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