Affiliations

ITSM (IT Service Management)



Services

Adopting IT Service Management is very challenging to some IT organizations.  Therefore, that is where Uecoms expertise come in and fill the gap.  Planning and driving the translation of the countless general guidance frameworks telling you what to do (but not how to do it) into tools and content becomes nearly impossible for already overburdened IT organization.  Adapting ITIL framework is an organizational and cultural change.  With decades of experience and certified Six Sigma, ITIL, COBIT, and Security experts, Uecoms can help any size IT organization.

If your IT organization is faced with:

  • Poor Change, Release, and Configuration Control
  • Lack of repeatable processes
  • No Service Level Agreements or IT governance and compliance
  • Unsatisfactory and Inconsistent delivery of service to business or internal or external clients
  • "Do More With Less" versus business driver focus
  • IT is looked at a "Cost Center"

Uecoms can provide a simple and effective solution.

Uecoms' IT Service Management Consulting Services have proven effective in addressing similar and more, simplifying ITSM adoption, and ultimately saving many IT organizations millions annually.

Uecoms' ITSM Consulting Services Difference

Uecoms' ITSM Consulting Services helps IT organizations deliver high-quality, cost-effective services aligned with business needs in significantly less time than other ITSM providers.  Our ITSM consulting and implementation success with numerous organizations – from Fortune 500 companies to Federal and State agencies to mid-sized organizations – stems from our certified, experienced experts' ability to leverage Uecoms' intellectual property, bizDNS

bizDNS™is based on the Service Management portion of the IT Infrastructure Library (ITIL®) and incorporates standards from the ISO, COBIT, and the Capability Maturity Models (CMM) for Service Delivery.

Our ITSM Consulting Services differ from every other provider out there, because bizDNS™ provides tools you can use today to achieve your objectives today.  Because we invested the time and manpower to develop the tools and content needed, you don't have to.  Everything you need for ITSM adoption already exists, so you can begin immediately.

bizDNS™ incorporates a rich knowledge base of intellectual property to help you quickly leverage industry standards and good practices within:

  • IT Process Improvement
  • Metrics, KPI, CSF Creation
  • Maturity Assessment & Measurement
  • Standards, Policies and Procedures
  • Project and Program Management
  • Standardized Services
  • IT Organizational Structure

Uecoms' certified expert consultants leverage our deep understanding of IT processes and Service Management experience when utilizing bizDNS™. Since bizDNS™ addresses multiple IT disciplines, our ITSM constulting services provide unparalleled flexibility to solve your problems.

Could ITSM Improve My Business?

Certainly, YES!  If your IT organization is not operating like a profitable, value-add business to your organization, then ITSM is something to at least explore.

Here are a few ways Uecoms' ITSM Consulting Services – powered by bizDNS™– can help your business:

  • Assurance of product and process quality
  • Use of industry best practices
  • Metrics and analysis to measure attainment of business goals
  • Lessons learned to improve the development process on all projects. 
  • Continuous improvement model that inspires innovation
  • Improved communications
  • Cost and schedule time savings
  • Reduction in rework
  • Increased time-to-market of software development
  • Return on investment

How can we help? Our experts will be happy to discuss your current state, needs, concerns and desired state to determine whether Uecoms ITSM Consulting Services can improve your IT organization and your bottom line. Contact us today at info@uecoms.com.  Or contact us through our instant WebConnect page and we will get back to you within 2 hours, guarantee!!


For further information, please call 636.344.0BIZ or 636.344.0249 | e-mail info@uecoms.com Copyright © 2009 Uecoms Corporation. All rights reserved.

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